Cancellation Period

 

The user has the right to cancel the ordered services, specifically the “MainetFunded Trading Evaluation,” within 21 days of purchasing the services. This cancellation period begins from the date of purchase and ends on the 21th day following the purchase date. The user aknowledge that he/she has read this refund policy and understood its use; in the first month, the user aknowledge that after the buying of the “MainetFunded Evluation Phase” process, it could take up to 21 days for the service to be delivered – the credintials for accesing the platform, that are received thru our technoligy provider partner, are considered bought in advanced and the client has the option to request a refund at anytime before accesing the trading platform with the credintials. This refund policy is subject to any change, after the period of 21 days prior reciving the credintials ends. After the first month of work, starting with 04.04.2024, MainetFunded services “MainetFunded Trading Evaluation” are subject to be delivered straight after the purchase is made.

Note: The 21 days waiting period, during first month of launch is due to the delivery of the system from our technology provider partner.

NATURE OF SIGN-UP FEE

 

Not a Deposit – One-Time Access – No Recurring Fees – Inactivity rule – Downgrade/upgrade

The sign-up fee paid at the time of registration is not a deposit into a trading account and serves a different purpose, as described below.

The sign-up fee is a one-time payment charged to grant access to the MainetFunded dashboard with access to a simulated funded account for educational purposes and to cover the operational costs associated with the software, technology, and educational content.

MainetFunded does not levy any monthly or recurring fees during the tenure of a client’s involvement in the funded trader program.

In instances where the funded account remains inactive (no trading activity), MainetFunded offers a window for a refund of the sign-up fee. Such requests must be made within seven (7) days from the date of account sign-up to be considered eligible.

Once trading has been initiated on a funded account, the client is not permitted to upgrade to a larger account or downgrade to a smaller one.

Eligibility for Refund

 

To be eligible for a refund during the 21-day cancellation period, the user must not have initiated the use of the services by opening any orders on the Evaluation account. If the user has already initiated the use of the services, this refund policy no longer applies, and refunds will not be issued.

Requesting a Refund



To request a refund within the specified cancellation period, the user must contact our customer support team at [email protected] and provide the following information:

  • Full name
  • Date of purchase
  • Reason for requesting the refund

or simply following the steps from our affiliate dashboard – request a refund and wait for support approval.

Refund Process

 

Upon receiving a valid refund request, we will process the refund within 2 business days. The refund will be issued using the same payment method used for the original purchase. Please note that it may take some time for the refunded amount to appear in your account, depending on your payment provider’s policies. During the 21 days of buying in advance, any service that was bought and is subject to our affiliate program, will be subject to change of amount if a refund is requested.

Example: user1 invites user2 – user1 recives x% after user2 purchase a service listed on MainetFunded platform. If, during the 21 days prior reciving the credintials, user2 recives a refund, price of the product in this case gets deducted from user1 affiliation income.

Refund Amount

 

The refunded amount will be equal to the total cost of the services as specified in the original purchase, minus any applicable fees or charges. If any discounts or promotions were applied to the original purchase, the refund amount will reflect the discounted price.

 

Contact Information

If you have any questios or need further assistance regarding our refund policy, please contact our customer support team at [email protected]

By purchasing the MainetFunded Trading Evaluation services, you agree to adhere to and be bound by this refund policy

 

COMPANY: Mainet Prop Firm Services FZCO

WEBSITE: https://mainetfunded.com , affiliate website app.

EMAIL: [email protected]

 

A copy of this agreement is available for both parties on affiliate.mainetfunded.com / Client Section.